There is currently a disruption to Canada Post service across Canada as of September 25, 2025. This service disruption will result in the delay of receiving and sending of mail. During this time, members can submit their forms or documents by the following ways:
- In Person at the UBC Pension Administration Office
Our physical office is open Monday to Thursday from 8:30 am to 4:30 pm. Our office is closed on Fridays, but our teams are available by phone and email.
- Email at spp@hr.ubc.ca
Please refer to the Privacy Matters: Share Files Securely page provided by UBC IT for further information.
- Fax at 604-822-9471 (please note that our fax machine is unavailable until 8 am on Monday, September 29 due to scheduled maintenance)
For the latest updates on the postal service disruption, please visit the Canada Post website.
