Contact Member Services

The Member Services team at the UBC Pension Administration Office is available to assist you with any questions you may have regarding the UBC Staff Pension Plan and your retirement benefits and options. We can be reached via our Online Contact / Feedback Form page, or by the telephone and fax numbers listed below.

Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m. Pacific Time (excluding statutory holidays). Please note our physical office is closed on Fridays but our member services teams are available by phone and email.

Name Contact For Tel Email
Betty Jay Member last names A, P – R, Y, Z 604-822-8883
Carol Brodie Member last names B – E 604-822-6008
Pravin Khan Member last names F – K 604-822-2167
Carol Liao Member last names L – O 604-822-8646
Selma D’Silva Member last names S – X 604-827-3189
Jill Fayant (temporary staff) 604-822-8100
Reception & General Inquiries 604-822-8100
Fax: 604-822-9471

If you have any questions about topics other than your retirement benefits and options, please contact our reception desk at 604-822-8100 and we will be pleased to assist you or connect you with a staff member on our team.