Contact Member Services

The Member Services team at the UBC Pension Administration Office is available to assist you with any questions you may have regarding the UBC Staff Pension Plan and your retirement benefits and options. We can be reached via our Online Contact / Feedback Form page, or by the telephone and fax numbers listed below.

Our business hours are from Monday to Friday from 8:30 a.m. to 4:30 p.m. Pacific Time, excluding statutory holidays. Our physical office is currently closed to visitors due to the COVID-19 pandemic.

Name Contact For Tel Email
Carol Brodie Member Last Name A-E 604-822-6008
Betty Jay Member Last Name F-K 604-822-8883
Carol Liao Member Last Name L-Q 604-822-8646
Jill Fayant Member Last Name R-Z 604-822-2167
Reception & General Inquiries 604-822-8100
Fax: 604-822-9471

If you have any questions about topics other than your retirement benefits and options, please contact our reception desk at 604-822-8100 and we will be pleased to assist you or connect you with a staff member on our team.