The Member Services team at the UBC Pension Administration Office is available to assist you with any questions you may have regarding the UBC Staff Pension Plan and your retirement benefits and options. We can be reached via our Online Contact / Feedback Form page, or by the telephone and fax numbers listed below.
Our business hours are from Monday to Friday from 8:30 a.m. to 4:30 p.m. Pacific Time, excluding statutory holidays. Our physical office is currently closed to visitors due to the COVID-19 pandemic.
| Name | Contact For | Tel | |
|---|---|---|---|
| Carol Brodie | Member Last Name A-E | 604-822-6008 | carol.brodie@ubc.ca |
| Betty Jay | Member Last Name F-K | 604-822-8883 | betty.jay@ubc.ca |
| Carol Liao | Member Last Name L-Q | 604-822-8646 | carol.liao@ubc.ca |
| Jill Fayant | Member Last Name R-Z | 604-822-2167 | jill.fayant@ubc.ca |
| Reception & General Inquiries | 604-822-8100 Fax: 604-822-9471 |
spp@hr.ubc.ca |
If you have any questions about topics other than your retirement benefits and options, please contact our reception desk at 604-822-8100 and we will be pleased to assist you or connect you with a staff member on our team.