Contact Us

Contact Member Services with Your Questions

The UBC Pension Administration Office serves members at Vancouver campuses and the Okanagan campus. Please contact Member Services at any time with your questions.

The UBC Pensions Executive and Administration staff are also available to assist you with your questions.

Office Location / Mailing Address

We are located inside the Donald Rix building, and our entrance is on the northwest corner of Health Sciences Mall and Agronomy Road. For detailed maps, parking and accessibility information, please visit Wayfinding at UBC Vancouver.

 

UBC Staff Pension Plan
Pension Administration Office
201 – 2389 Health Sciences Mall
Vancouver, BC V6T 1Z3

Please note when using Campus Mail – we are ZONE 3.

Email: spp@hr.ubc.ca
Tel: 604 822 8100

Hours of Operation: Monday to Friday, 8:30 a.m. to 4:30 p.m. Pacific Time (excluding statutory holidays). Please note our physical office is closed on Fridays but our member services teams are available by phone and email.

 

Parking & Transit

The two closest parkades are Health Sciences Parkade and Thunderbird Parkade. There are also some surface parking lots close by, and a few short-term, metered parking spots along Agronomy Road.

If you are walking, our office is approximately 10 to 15 minutes away from the campus centre (AMS Student Nest, bus loop, etc.) If you take transit, there are several city buses and community shuttles which stop along both Wesbrook Mall and Thunderbird Boulevard. There are also bicycle racks for those who wish to cycle, and there are Evo parking spots outside of the building for those who wish to carshare.